Delivery Information

Delivery information

We are open and dispatching orders as normal. However, because of the current pandemic peak we cannot guarantee next day deliveries. This is due to excess freight which may cause delays in our carrier network. Therefore, please allow between 1-2 days after despatch for your goods to arrive.

We aim to despatch in stock items on the same working day if your order is placed before 12pm. If it is placed after 12pm we will aim to ship the next working day.

Orders can only be processed for despatch once we have received confirmation of payment and all orders require a signature upon delivery.

Please note that we reserve the right to not despatch an order if we believe the address isn’t secure ie to a communal postal address or PO box. We will contact you as soon as possible if this happens.

Free delivery over £150 (ex VAT) is not available to all UK mainland postcodes. There may be additional costs for orders to the Scottish Highlands and other remote postcodes. Please contact us for a delivery quotation if there is no delivery option available at the checkout. We are temporarily not shipping to Ireland, we hope to resolve this as soon as possible.

For any other enquiries outside of the United Kingdom please call our sales office for a delivery quotation on (0151) 547 6700 or email

What can I expect on delivery day?

If you have provided a valid email address you should receive a notification advising you of your tracking reference once the item has been despatched. The courier will then attempt to make a delivery and obtain a signature. We cannot advise a specific time of delivery.

Which areas is next day not available?

There are a small number of postcodes, where we cannot guarantee delivery within our usual timescale. Next day delivery is not available to the following postcodes:

AB10-16, AB21-25, AB30-39, AB41-56, DD8-11, EH43-45, FK8, FK16-21, HS, IM, IV, KA4, KA6, KA16-28, KW, ML8-12, PA, PH1-PH50, SY15-25, TD2-14, TR,ZE.

Which areas have additional delivery charges?

There are a small number of postcodes, usually in remote rural areas, that incur extra delivery charges. Please contact us directly for a delivery quote. These include the following postcodes:

AB37-38, AB43-45, AB53-56, CA18-CA27, HS1-HS9, IV14-IV28, IV30-IV32, IV36, IV40-IV56, IV7, IV9-IV12, KA27-KA28, KW, LA15-LA23, PA20, PA21-PA38, PA41, PA42-PA49, PA60, PA61-PA78, PA80-PA88, PH17-PA26, PH30-PH44, PH49-50, TR21-25, Z.

For any other enquiries please call our sales office for a delivery quotation on (0151) 547 6700 or email

All our products are manufactured to strict food packaging compliant guidelines and we are BRC global standard for packaging and packaging materials accredited.

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